Privacy Policy & Terms and conditions

At Wise Wave Investment Company, we prioritize privacy and data security, and we understand the importance of protecting your personal information. We appreciate your trust and aim to ensure your data is handled responsibly when you use our platform and services. This Privacy Policy outlines what personal data we collect, how we use it, and the steps we take to protect it. We also inform you of your rights regarding your personal data and whom you can contact with privacy-related questions. For legal definitions regarding “Processing” or “Controller,” we refer to the definitions of the GDPR.

Wise Wave Investment Company Privacy Policy

1. About this Privacy Policy

At Wise Wave Investment Company, we prioritize privacy and data security, and we understand the importance of protecting your personal information. We appreciate your trust and aim to ensure your data is handled responsibly when you use our platform and services.

This Privacy Policy outlines what personal data we collect, how we use it, and the steps we take to protect it. We also inform you of your rights regarding your personal data and whom you can contact with privacy-related questions.

For legal definitions regarding “Processing” or “Controller,” we refer to the definitions of the GDPR.

2. Applicability

This Privacy Policy applies to Wise Wave Investment Company and the services we offer through our website and platform. It covers the data we collect when you visit our website, register for an account, or interact with our services.

3. Minors

Wise Wave Investment Company’s services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If you are under 18, please do not use our platform or provide us with any personal information.

4. Data Controller

Wise Wave Investment Company is responsible for the processing of your personal data under the applicable data protection laws. If you have any questions about your data, you may contact our Data Protection Officer at [insert email]. We may require further identification to ensure the safety of your personal data.

5. Payment Services

When you use our platform, we may process personal data to facilitate transactions. Wise Wave Investment Company ensures that your payment data is securely processed and will not be accessed by unauthorized parties. We use this data only to provide the services you request.

6. Data Categories and Sources

We collect personal data from you directly when you interact with our platform, such as when you create an account, contact customer support, or initiate transactions. The data we may collect includes:

- Contact details: name, address, email, phone number, date of birth.

- Verification data: identification documents, residence verification, etc.

- Financial information: bank details, transaction history, payment provider information.

7. Log Data and Mobile App Information

When you use our platform, we automatically collect data such as IP address, device type, browser information, and activity on our site. This helps us improve our services and enhance your experience on the platform.

8. Marketing Data

We may collect information such as website visit frequency, clicks, and preferences to tailor our marketing efforts and improve our services. We use cookies and other tracking technologies, which are outlined in our Cookie Policy.

9. Data Protection

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Only authorized personnel have access to your data, and we continuously work to maintain the highest levels of security.

10. User Rights

You have the right to access, correct, or delete your personal data. If you wish to exercise any of these rights or have questions regarding your data, please contact our Data Protection Officer at [insert email]. We will respond to your requests in accordance with applicable data protection laws.

11. Data Subject Rights

As a data subject under the GDPR, you have specific rights in relation to your personal data. These include:

- Right of Access: You can request confirmation of whether or not your data is being processed and, if so, request access to the data and relevant processing details.

- Right to Rectification: You can request the correction of inaccurate or incomplete data.

- Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request the deletion of your personal data.

- Right to Restrict Processing: You may request the restriction of processing in specific cases, such as when you contest the accuracy of the data.

- Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

- Right to Object: You may object to data processing based on our legitimate interests or for direct marketing purposes.

- Right to Withdraw Consent: If you have given consent for data processing, you can withdraw this consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at privacy@wisewave.com

12. Automated Decision-Making and Profiling

Wise Wave Asset Investment Company does not use automated decision-making, including profiling, in a manner that would produce legal effects concerning you or similarly significantly affect you. If we implement such technologies in the future, you will be informed, and your explicit consent will be obtained where required by law.

13. Cookies and Similar Technologies

Our platform uses cookies and similar technologies to enhance your experience, provide services, and analyze platform usage. Cookies are small data files stored on your device. Some cookies are necessary for the platform to function, while others help us personalize content and ads, or analyze site traffic.

For more information about how we use cookies and how to manage your preferences, please review our Cookie Policy.

14. Data Retention

Wise Wave Asset Investment Company retains your personal data only for as long as necessary for the purposes for which it was collected. The duration depends on the type of data and the purpose of its collection. We regularly review retention periods in compliance with legal obligations and industry standards.

For example, financial transaction data will be kept for longer periods due to anti-money laundering (AML) and taxation laws, whereas marketing data may be deleted upon request or when it is no longer relevant.

15. Data Sharing and Third Parties

We may share your personal data with third parties, including service providers, business partners, or regulatory authorities, for the purposes outlined in this Privacy Notice. This can include:

- Service providers who assist us with IT services, payment processing, customer support, and other operational tasks.

- Business partners who collaborate with us to provide co-branded services or partner promotions.

- Regulatory authorities as required by law, including for compliance with financial regulations, fraud prevention, or reporting obligations.

We ensure that any third-party access to your data is carried out in compliance with GDPR and with appropriate safeguards.

16. International Data Transfers

In some cases, your personal data may be transferred outside the European Economic Area (EEA). When this occurs, we rely on legal mechanisms to ensure appropriate protection, including:

- Adequacy Decisions: Transfers may occur to countries deemed by the European Commission to have an adequate level of data protection (e.g., EU-US Privacy Framework).

- Standard Contractual Clauses (SCCs): We may use SCCs as approved by the European Commission to ensure your data is protected during international transfers.

- Binding Corporate Rules (BCRs): Where applicable, internal corporate rules can govern international transfers within our organization.

Regardless of where your personal data is processed, it will be handled in accordance with this Privacy Notice and the safeguards outlined in Section 17.

17. Technical and Organisational Security Measures

Wise Wave Asset Investment Company is committed to the highest standards of data security. We implement a comprehensive range of technical and organisational measures to ensure the confidentiality, integrity, and availability of your personal data. These include:

- Anonymisation of personal data*where applicable, to limit identification risks.

- Entry, access, and transfer controls*for our offices, systems, and platforms to prevent unauthorised access to personal data.

- Measures for rapid recoverability to ensure that personal data remains available in the event of a physical or technical incident.

- Privacy by design and default in all our systems, such as the prevention of user enumeration on our platform.

- Regular reviews, assessments, and evaluations*of the effectiveness of our security measures, such as through our bug bounty programme.

- Internal IT security guidelines and ongoing IT security training for staff to ensure they adhere to best practices.

- Incident-response management to quickly and effectively address any potential security breaches or threats.

- We have obtained the ISO/IEC 27001 security certification, demonstrating our adherence to global information security standards.

To further secure your interactions with Wise Wave Asset Investment Company, we highly recommend using two-factor authentication (2FA) for your account. It is also essential that you *keep your access data confidential and take steps to protect your computer and devices from unauthorised access.

20. Updates to This Privacy Notice

We at Wise Wave Asset Investment Company are committed to maintaining the highest standards of data protection and transparency. Therefore, we regularly review and update this Privacy Notice to ensure it reflects current laws, technological advancements, and our business developments. 

Whenever this Privacy Notice is updated, we ensure it is clearly displayed on our website and that it contains relevant information about your rights and our data processing activities. If significant changes are made to this policy, you will be notified upon logging into your account and provided with the updated version. Where required by applicable law, we will also obtain your explicit consent to these significant changes.

21. How to Contact Us

Thank you for reviewing our Privacy Notice. If you have any further questions or concerns about how we process your personal data, or if you wish to exercise any of your rights under GDPR, please contact our Data Protection Officer*at: privacy@wisewaveasset.com.

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